Conditions d’utilisation

By accessing or using CountryReports.org (the "site"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing the site.

These terms apply to all visitors, users, members, subscribers, and institutional account holders. Your continued use of the site following any changes to these terms constitutes acceptance of those changes.

CountryReports.org provides educational content about countries, cultures, customs, geography, history, politics, and economic data. Our services include:

• Free country profiles, articles, and reference material available to all visitors
• Premium memberships with expanded content, research tools, and offline resources
• PDF downloads for educational and research use
• Institutional subscriptions for schools, libraries, universities, and corporate users
• Multilingual content in English, Spanish, Chinese, Hindi, and French

Content is provided for educational, informational, and research purposes. We reserve the right to modify, enhance, or remove features at our discretion.

Certain features of the site require account registration. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information to keep it accurate
• Maintain the security and confidentiality of your password and login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use or security breach

Institutional Accounts

Institutional accounts, including those for schools, libraries, universities, and corporations, are subject to additional terms described in the institutional subscription agreement. These may include IP-based access, seat limits, user provisioning, and single sign-on configurations.

Premium memberships and institutional subscriptions are billed according to the plan selected at purchase. By subscribing, you authorize us to charge the applicable fees to the payment method on file.

Automatic Renewal

Subscriptions renew automatically at the end of each billing period unless canceled before the renewal date. You may cancel auto-renewal at any time through your account settings or by contacting customer support.

Refunds

Refunds are available within 30 days of the original purchase date, subject to our refund policy. Partial refunds for unused portions of extended subscriptions are considered case by case.

Price Changes

Subscription prices are subject to change. We will provide reasonable advance notice of any price changes, and changes will take effect at the next renewal after notice is delivered.

All content on CountryReports.org, including but not limited to articles, country profiles, data compilations, photography, illustrations, maps, videos, audio recordings, site design, logos, and software, is the property of CountryReports.org or its licensed content partners and is protected by United States and international copyright, trademark, and other intellectual property laws.

Restrictions

Users may not copy, reproduce, redistribute, republish, transmit, or otherwise exploit any content from the site without express written permission, except as permitted by applicable law.

Educational Fair Use

Limited use of content for classroom instruction, academic research, and personal study is permitted under the fair-use doctrine, provided proper citation is given to CountryReports.org as the source. Bulk redistribution, course-pack inclusion, and commercial use require a license.

When users submit comments, reviews, corrections, suggested edits, or other content ("user content") to the site, they grant CountryReports.org a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, and display that content in connection with the site and related services.

By submitting user content, you represent and warrant that:

• You own or otherwise control all rights to the content you submit
• Your submission does not infringe on the intellectual property rights, privacy rights, or any other rights of a third party
• Your submission does not contain defamatory, obscene, or otherwise unlawful material

We reserve the right, but have no obligation, to review, edit, or remove any user content at our sole discretion.

You agree not to engage in any of the following prohibited activities:

• Scraping, crawling, or programmatically harvesting content from the site without express permission
• Attempting to disrupt, overload, or compromise the security of the site or its infrastructure
• Using content for commercial purposes without a valid license
• Harassing, threatening, or abusing other users
• Impersonating any person or entity or misrepresenting your affiliation
• Engaging in any illegal activity or violating any applicable law or regulation
• Reverse engineering, decompiling, or attempting to extract source code from the site
• Sharing account credentials or circumventing access controls for paid content

Violations may result in immediate account suspension or termination, and we reserve the right to pursue legal action where appropriate.

The site contains links to external websites, resources, and sources of information operated by third parties. These links are provided for convenience and reference only. CountryReports.org does not endorse, control, or assume responsibility for the content, privacy practices, or accuracy of any linked third-party site.

When you leave our site through a third-party link, you do so at your own risk. We encourage you to review the terms and privacy policies of any external sites you visit.

The information on CountryReports.org is provided for educational and informational purposes only. While we make reasonable efforts to ensure accuracy, currency, and completeness, the site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Country data, statistics, and descriptions may be incomplete, outdated, or inaccurate at any given time. Travel, safety, visa, health, and legal information presented on the site is not a substitute for official government advisories, consular guidance, or professional advice. Users should consult authoritative official sources before making travel, legal, business, or policy decisions.

To the fullest extent permitted by applicable law, CountryReports.org, its affiliates, officers, employees, licensors, and content partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of, or inability to use, the site or its content.

Our total aggregate liability to you for any claim arising from your use of the site shall not exceed the amount you paid to CountryReports.org in the twelve months preceding the claim, or one hundred United States dollars, whichever is greater.

We may modify, suspend, or discontinue any feature, function, product, or service of the site at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the service.

Where a change materially affects paid subscriptions or institutional agreements, we will provide reasonable advance notice by email or through a notice posted on the site.

We reserve the right to suspend or terminate any account that violates these Terms of Service, engages in fraudulent activity, or otherwise misuses the site. Termination may occur without prior notice where warranted by the nature of the violation.

You may cancel your subscription or close your account at any time through the account settings page or by contacting customer support. Upon termination, your right to access premium content will cease, though certain provisions of these terms, including those relating to intellectual property, disclaimers, and limitation of liability, will survive.

These Terms of Service are governed by and construed in accordance with the laws of the United States and the state in which CountryReports.org is incorporated, without regard to its conflict-of-law provisions.

Any disputes arising out of or related to these terms or your use of the site will be resolved exclusively in the state or federal courts located in the jurisdiction where CountryReports.org is incorporated, and you consent to the personal jurisdiction of such courts.

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. The updated terms will be posted on this page with a revised "Last Updated" date at the top.

Material changes will be communicated through a banner on the site or by email to registered account holders. Your continued use of the site following any changes constitutes acceptance of the revised terms.

If you are a consumer resident in the European Union, the European Economic Area, or the United Kingdom, the following provisions apply to you and, where they conflict with other sections of these Terms, these provisions shall prevail.

15.1 Your Data Protection Rights (GDPR / UK GDPR)

Under the General Data Protection Regulation and the UK Data Protection Act, you have the right to access, rectify, erase, restrict, port, and object to the processing of your personal data, as well as the right to withdraw consent at any time. You also have the right to lodge a complaint with your national supervisory authority.

To exercise these rights, or to contact our Data Protection Officer, submit a request through our contact form. Full details of how we collect, use, and protect your personal data are set out in our Privacy Policy.

15.2 14-Day Right of Withdrawal

Under the EU Consumer Rights Directive, you have the right to withdraw from a paid subscription within fourteen (14) days of the purchase date without giving any reason. To exercise this right, notify us in writing through our contact form before the fourteen-day period expires.

By purchasing a membership that provides immediate access to digital content, you expressly consent to the supply of that content before the withdrawal period ends and acknowledge that, once content has been accessed or downloaded, your right of withdrawal is lost in accordance with Article 16(m) of Directive 2011/83/EU.

15.3 Digital Content Conformity

In accordance with the Digital Content and Digital Services Directive (EU 2019/770), paid digital content supplied by CountryReports must conform to the description, be fit for the purposes for which digital content of the same type is normally used, and be supplied with the quality and functionality that a consumer may reasonably expect. If the content does not conform, you are entitled to have it brought into conformity, to a proportionate price reduction, or to terminate the contract, subject to the conditions set out in the Directive.

15.4 Auto-Renewal Transparency

Where your subscription renews automatically, we will notify you by email at least fourteen (14) days before each renewal, stating the renewal date, the price, and the method by which you may cancel. You may cancel the renewal at any time through your account settings or by contacting us, and no cancellation fee will apply. In jurisdictions where local law requires explicit opt-in for auto-renewal or provides additional cancellation rights, those requirements take precedence.

15.5 Governing Law and Jurisdiction for Consumers

Notwithstanding Section 13, if you are a consumer resident in the EU, EEA, or United Kingdom, you retain the benefit of any mandatory consumer protection rules of the member state in which you are habitually resident. You may bring proceedings in the courts of your home country, and the courts of your home country will apply the mandatory consumer law of that country.

15.6 Online Dispute Resolution

The European Commission operates an Online Dispute Resolution platform for consumers, available at ec.europa.eu/consumers/odr. We are not currently obliged, and do not undertake, to participate in alternative dispute resolution procedures before a consumer arbitration body, but we will engage with any complaint in good faith.

15.7 Digital Services Act Contact Point

For the purposes of the Digital Services Act (Regulation EU 2022/2065), our single point of contact for authorities, users, and trusted flaggers is reachable through our contact form. Communications may be submitted in English.

15.8 Price Transparency and VAT

All prices displayed to consumers in the EU, EEA, and United Kingdom are inclusive of applicable value-added tax. Any additional delivery, processing, or currency-conversion charges will be shown clearly before you complete your purchase.